Privacy Policy

Information we handle

• Account and contact information: Your name, email address, sign-in information handled by our sign-in provider, and a phone number if you choose to add one for check-in rewards.
• Orders and rewards: Items, customizations, amounts, pickup details, order notes, order and payment references, order status, favorites, check-ins, loyalty progress, and reward activity.
• Location: If you grant permission and use nearby check-in or approach tracking, the app accesses your device's location and sends coordinates to our service to determine proximity to the shop. For an order awaiting your approach, location updates may continue in the background if you grant background permission. We record approach distance and arrival status with the order. You can change location permissions in your device settings.
• Notifications and technical information: If enabled, a device push token, device platform, notification preferences, and notifications sent to your account. Our services may also process basic request and diagnostic information needed to run and secure the app.

How we use information

We use this information to create and secure accounts, take payment and fulfill orders, update the shop when you approach for pickup, manage favorites and rewards, send order updates, respond to requests, and maintain and protect the service. We send offers and shop news through app notifications only according to your notification preferences. You can change marketing, order-update, and location preferences in the app and control push and location permissions in your device settings.

Services that help run the app

We share information needed to provide the service with:

• Clerk for account creation, sign-in, and identity verification.
• Square for card entry, payments, and related order processing. Card details are entered in Square's payment screen; our servers receive payment and order references, not your full card number.
• Replit for hosting the app, its server, and its stored data.
• Expo Push Service for delivery of push notifications when you enable them.

These providers process information under their own privacy notices. We may also disclose information when required by law or to protect the service and its users.

Storage and retention

We use access controls and protected connections to help safeguard information. We retain account, order, and reward records while needed to operate the service and for legitimate business or legal requirements, such as accounting and dispute handling. Our service providers may keep records under their own retention policies. No method of storage or transmission is completely secure.

Your choices and requests

You can update your notification and location choices in the app or your device settings. To request access to, correction of, or deletion of your account information, email carneyenterprisesanddevelopment@gmail.com. We may need to verify your identity before acting. Some order and payment records may need to be retained for legal, tax, or fraud-prevention reasons even after an account deletion request.

Children

The app is not directed to children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and address it.

Updates and contact

We may update this policy as the app changes. We will post the revised version here with a new effective date and provide additional notice when required. For privacy questions, contact Good News Brewing at carneyenterprisesanddevelopment@gmail.com.